FAQ & Instructions for Vangear campervan pods
FAQ's
Will I need to assemble my unit?
The Mini-pod is fully assembled and ready to fit.
The Nano-pod is fully assembled and ready to fit.
Do I need a floor rail system in my van (like the VW California)?
No, our units can also just be bolted down to the floor of your van. We also have anchors/cleats for the VW California/Caravelle/Multivan rail system.Will I need to do any plumbing?
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Will I need to do any plumbing?
No, our units are pre plumbed in with fully integrated plumbing systems including a auto tap, pump, plumbing , clean water and grey water bottles
Does my unit need 12v electric?
The Mini-Pod has a cordless tap which just needs to be recharged via USB
Does a unit with a fridge or cooler need a leisure battery?
Yes, for operation when the engine is off a leisure battery will be needed
What happens if I have a problem with fitment into my van?
Our Fitment Support Guarantee In the event of problems fitting your pod we will:
Help with technical advice
Help you with any fitting adaptors/extra mounting plates
In the unlikely event that the unit does not fit - A 14 day return policy
How long does delivery take?
Please allow up to 2 weeks for delivery
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How are the MIni-Pod and Nano-pods delivered?"
The MIni and Nano pods are delivered in a box. Parcelforce/GLS/DHL will e-mail and text you tracking details.
What happens if there is a missed delivery / delay / damage
On rare occasions there are delivery problems and this can be frustrating for both you and for us, but we will always sort out any problems.
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